Shipping & Deliveries

SHIPPING/DISTRIBUTION:     We firmly believe that delivery and good customer service are as important as the sale.  If we have not quoted FREE DELIVERY, the delivery price will be shown during checkout. Unfortunately, we are unable to offer FREE DELIVERY for the Highlands & Islands or Internationally, so please contact us for a quote. Our preferred delivery partner is DHL when possible and deliveries can vary from £6.95 for small parcels and up to £24.95 for large parcels.  Large items of furniture or high valued items can vary in cost and size, and because of this we charge a subsidised flat rate of £69.95 for most of the UK.  Sometimes through promotions, we will offer FREE Shipping.  We can also ship to virtually any destination in the world using a variety of shippers.  Due to the varied and unique nature of the items we sell, the destination and depending on the choice of shipping, these costs can vary. For specific shipping details on an item outside of the UK mainland, please contact us at info@bespokevintageuk.com

IN STORE COLLECTION:  Should you wish to arrange collection from our store please contact us beforehand.  Location Scottish Borders, ML12 

PACKING: All our items are professionally packed and/or crated on site, or by a specialist shipping firm if specialised crating is required and the crating fees will be quoted.

Larger items:  Large furniture items can take between 2- 4 weeks and ideally no more than 30 days for mainland UK delivery, Highlands & Islands can take longer. Whilst most deliveries go smoothly, nonetheless delays sometimes happen which are outwith our control.  When using shipping agents, we will always keep you well informed and a customer accepts these conditions once a purchase has been made.  Our courier usually collects from us weekly, is fully insured and used to dealing with high valued items, whilst delivering great personal friendly service.  Please contact us for a personal bespoke quote if you are requiring prompt delivery.

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